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Any contact with Gravity Colors USA lately?

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Any contact with Gravity Colors USA lately?

Postby badun » Tue Jun 23, 2020 11:29 am

No need for editorial comments or past experiences but has anyone transacted with Gravity Colors since May? I placed an order on May 19th and got an emailed receipt but haven't received any merchandise or had additional communication since then. I sent them an email inquiry this morning but thought I would ask in case others have a definitive current status of their operations.
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Re: Any contact with Gravity Colors USA lately?

Postby ModelTime » Tue Jun 23, 2020 12:24 pm

I placed an order in November....got a few emails back....got a notice my order was ready to ship....still in that mode 7 months later. No product, money gone. They are done in my world. Scale Finishes in Salt Lake City...speedy and great to deal with Hobbyworld USA for Zero Paints very good service.
"To finish first you must first finish" -Rick Mears
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Re: Any contact with Gravity Colors USA lately?

Postby Andrey » Tue Jun 23, 2020 12:26 pm

Made an order in November. I haven't received anything yet. I won't order any more there.
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Re: Any contact with Gravity Colors USA lately?

Postby badun » Tue Jun 23, 2020 12:34 pm

Thanks, that answers my question. I was looking for the Bentley Speed 8 Le Mans Green color for the recent MFH kit and they claimed to have it. Scale Finishes doesn't carry it and it is on back order at Hobbyworld USA (I assume because of shipping delays). I'll chalk up the Gravity experience as a lesson learned and wait for the Zero version to make its way to the US.
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Re: Any contact with Gravity Colors USA lately?

Postby stubeck » Tue Jun 23, 2020 1:09 pm

If you paid with Paypal, put a dispute through there. I've unfortunately had to do this with several times with different vendors the last 18 months or so after they've gone silent on orders I've made with them.
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Re: Any contact with Gravity Colors USA lately?

Postby badun » Tue Jun 23, 2020 1:13 pm

Thanks for the PayPal tip. I'll give them until the end of the day to respond to the email then file the dispute.
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Re: Any contact with Gravity Colors USA lately?

Postby JesusM » Tue Jun 23, 2020 1:41 pm

Try with gravity-colors spain. I know i live in Spain but i have the orders in two days!!
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Re: Any contact with Gravity Colors USA lately?

Postby willster127 » Tue Jun 23, 2020 2:39 pm

I've been using Splash paints recently, GREAT customer service and the product is excellent.

They show the Bentley green on their site....

https://www.splash-paints.com/product-p ... -green-met
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Re: Any contact with Gravity Colors USA lately?

Postby stubeck » Tue Jun 23, 2020 3:06 pm

JesusM wrote:Try with gravity-colors spain. I know i live in Spain but i have the orders in two days!!


It took me a week to get my paint, but most of that was DHL's fault. They were responsive to a small issue I had as well.
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Re: Any contact with Gravity Colors USA lately?

Postby badun » Tue Jun 23, 2020 4:27 pm

Thanks for the 2 additional resources! I will check out Splash for sure.
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