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Question about Domino.be

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Question about Domino.be

Postby VintageRPM » Thu Sep 05, 2019 5:25 pm

I placed an order with Domino.be via there web site a few days ago. I got back an (I assume) automated email saying that they had received my order and would contact me with shipping info. It has been 3 days and I have not heard from them. When I look at my account on their site, it shows no orders. Anyone know how long should I allow for them to get back to me, or has this order simply vanished into the void?
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Re: Question about Domino.be

Postby SteveNoble » Thu Sep 05, 2019 6:00 pm

I usually get an email straight away and if the item is in stock they ship very quickly and send another email when its shipped. If the order is not showing up on your account page I would email them about it now. They are very good and reply quickly any time I've had a query.
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Re: Question about Domino.be

Postby eyckles » Thu Sep 05, 2019 7:44 pm

Normally it takes a few days to respond with the shipping info. You can also contact at: info@domino.be.
Best regards,
Lesley
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Re: Question about Domino.be

Postby Tiffoc » Fri Sep 06, 2019 2:48 am

Hi VintageRPM... as the other guys state, Domino.be are normally very quick.
I've never had a problem with them myself, if you think there's a problem, I'd
contact them with your concerns, they are very freindly and will help you...

Good luck, I hope you get it sorted out!!!
I've always believed that you should never, ever give up and you should always keep fighting, even when there's only a slightest chance.
Michael Schumacher
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Re: Question about Domino.be

Postby gp-models » Fri Sep 06, 2019 5:30 am

I can copy that too, it itakes sometimes a while but their service is usually quiet fast and i never had any issues with my orders.
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Re: Question about Domino.be

Postby BMW » Fri Sep 06, 2019 11:18 am

I have bought items from them a few times as well, and never had any problems.
Its a great shop, but the shipping could be cheaper :( but that is due to Belgian postage
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Re: Question about Domino.be

Postby VintageRPM » Tue Sep 10, 2019 5:25 pm

So, I contacted Domino and they said there was some kind of problem and the order lost. So I re-entered the order yesterday. I got the same automoted email. I checked and the order was in their system. I check again today and I have no orders. Guess they don't want my business.
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